Returns and Refunds
Zembilfrosh.com members can return the products they purchased within 5 days.
The original invoice is strictly required for all returns.
The return product must be un-used and un-harmed by consumer.
You must fill in the return section at the back of your invoice,
and send all related accessories and the original package with your return product.
You can return your product to the address given below.
After checking that your return complies with procedures, your refund will be made according to the
payment option that you had chosen during your order. Shop&Bonus card payment refunds will be made to
your Shop&Bonus card, credit card payment refunds will be made to your credit card,
door payment refunds will be made in cash. For payments with credit cards or Shop&Bonus cards,
it may take a few days for you to see the refund in your account.